Now Hiring - Personal and Commercial Lines Insurance Account Manager in Salem, IL

About us

Kane Insurance Agency Inc is a family owned business in Salem, IL. Three generations of the Kane family have served the insurance needs of the Salem community and surrounding area for over sixty years. We are a professional independent agency.

Kane Insurance Agency, Inc. is currently seeking to hire an additional Customer Service Representative. The successful candidate should be a career minded individual who is highly motivated, organized and have solid administrative skills. Attention to detail is key.

Job Duties and Responsibilities

• Maintain accurate client information to provide day-to-day client support
• Assist in the development of strong business relationships with appropriate insurance carrier personnel
• Assist with new business submissions and quoting
• Process renewals, cancellations, audits, billing, and endorsement requests
• Ensure accuracy of account information for both new and renewal policies, endorsements, and audit for accuracy
• Maintain files with proper records according to company procedures
• Apply problem solving techniques to various issues that may arise with carriers and clients
• Invoice policies, audits, endorsements, cancellations and other appropriate transactions
• Work strategically with sales staff to optimize relationships and protect client's business
• Work as a team to accomplish overall production, retention, and growth

** This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Insurance experience preferred but not required. Three years of office experience required.

The required office hours for this position are 8 to 4:30 Monday through Thursday and 8 to 4 on Fridays. This position includes health insurance including dental and vision, retirement plan, paid legal holidays, and personal time.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Salem, IL 62881: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Office: 3 years (Required)

Work Location: In person